🔏Privacy Policy

Welcome to the website (the “Site”) of Uptrack. This Site is operated by Uptrack (“Uptrack”, “we”, “us” and/or “our”) and has been created to provide information about Uptrack and our product and service offerings that link to this Privacy Policy, including our page building software tools (the “App”). This Privacy Policy describes how we collect, use, disclose, and otherwise process Personal Information in connection with our Services.

The Information the Site Collects We may collect the following Personal Information from our Site visitors:

Inquiry Information, including the content of a contact form submission; Analytics Data, collected via cookie associated with Shopify and Google Analytics, if you give us your consent. The Information the App Collects After you install the App and give permission, we will collect the following information from your Store:

Store information Store ID Store plan Store domain Order information (only for analytics feature) Order ID Total price of order Store owner Name Email address Country ZIP code City Phone number App utilization Date of installation, upgrade, uninstallation. Payment history. All operations inside the App. Device used Browser information (type, version, language) Operating system Contact via Live Chat window. Additionally, we collect the following information from your store visitors to pages created by the App:

Page visits Clicks on tracking objects on the page Purchases happening on the page Disclosure: Uptrack use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How Do We Collect the Data? We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

“Cookies” are data files that are placed on the client device or computer and often include an anonymous unique identifier.

We don’t collect, use or store information such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, and IP addresses; which is included in the permission due to the lack of granularity in Shopify permission mechanism.

How Do We Use Your Information?

We use the collected information in order to provide the Service and to operate the App. Specifically:

Collectable Information Purpose of use Store information To support all features running in App and make the App work properly Order information To keep track of order value and determine store revenue generated from the pages created with the App Store owner To communicate and provide you with information or advertising relating to our products or services. The App utilization To improve the App experience and apply behavioral promotion. Analytics data To help us customize the Site to improve your experience Sharing the Information We may share the Information we collect to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. However, we will only share this information to a third party with your consent.

Behavioral Advertising As described above, we use the Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by: hitting the “Unsubscribe” button at the footer of each email. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights If you are a European resident, you have the right to access the information we hold about you and to ask that your information be updated or deleted. If you would like to exercise this right, please visit your App account > Settings > Privacy.

If your store visitors are in Europe or California and you want to limit tracking for those customers, please adjust Customer privacy in your Shopify store settings (more information can be found at https://help.shopify.com/en/manual/your-account/privacy/cookies#tracking-european-customers-and-gdpr-compliance), we will limit our tracking accordingly.

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention We hold all collected information until one of the following things happens:

You explicitly exercise your right of deleting the data. You uninstall the app with the indication of data deletion. If you want to stop sharing order information, please go to Settings > Account Privacy and Disable Uptrack tracking.

Submitted responses may be used for analysis, product enhancements, and marketing purposes. Personal information will be handled in accordance with our Privacy Policy.

Policy Enforcement Uptrack reserves the right to review and verify survey responses for compliance with these policies. In case of any violations, we may exclude responses from the incentive program and take appropriate actions. We appreciate your understanding and cooperation in maintaining the quality and authenticity of our survey program.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [e-mail]